Terms and Conditions
Terms and Conditions for ART AND MOLDS LIMITEDWelcome to Art and Molds Limited. These Terms and Conditions ("Terms") govern your use of our services, including accessing our website, purchasing products, and engaging with our content. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.
- Acceptance of Terms: By using our services, you agree to be bound by these Terms and any additional terms and conditions that may apply. If you do not agree with any part of these Terms, you may not use our services.
- Use of Services: Our services are intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
- Product Orders: When you place an order for our products, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
- Payment: Payment for orders must be made in full at the time of purchase, unless otherwise agreed upon. We accept various payment methods as indicated on our website. You agree to pay all applicable fees and taxes associated with your order.
- Shipping and Delivery: We will make every effort to deliver your order within the estimated timeframe provided. However, we are not responsible for any delays or issues with shipping that are beyond our control. Shipping costs and delivery options will be outlined during the checkout process.
- Returns and Exchanges: We want you to be satisfied with your purchase. If for any reason you are not completely satisfied, please contact us to arrange for a return or exchange within the specified timeframe and in accordance with our return policy.
- Intellectual Property: All content and materials available through our services, including but not limited to text, graphics, logos, images, and software, are the property of Art and Molds Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws.
- Privacy: We are committed to protecting your privacy and personal information. Our Privacy Policy explains how we collect, use, and disclose your information when you use our services. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
- Limitation of Liability: To the fullest extent permitted by law, Art and Molds Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of our services or products.
- Indemnification: You agree to indemnify, defend, and hold harmless Art and Molds Limited and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or related to your use of our services or products.
- Modification of Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the revised Terms.
- Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the rules of [insert arbitration organization].
If you have any questions or concerns about these Terms, please contact us at [insert contact information]. Thank you for choosing Art and Molds Limited.Last updated: [14-05-2024]
Refund Policy shipping molds molds for cement tile art and molds
Refund Policy for ART AND MOLDS LIMITED
At Art and Molds Limited, we strive to ensure your satisfaction with every purchase you make from us. However, we understand that there may be circumstances where you need to return a product and request a refund. Please review our refund policy below:
- Eligibility for Refunds: Refunds may be issued under the following conditions:
- The product is defective or damaged upon receipt.
- The wrong product was shipped to you.
- You received a product that does not match the description provided on our website.
- Requesting a Refund: To request a refund, you must contact our customer service team within [insert number] days of receiving the product. Please provide details of the issue, including your order number and photographs if applicable, to facilitate the refund process.
- Return of Products: In some cases, we may require you to return the product to us before processing a refund. If this is necessary, we will provide you with instructions on how to return the product, including any shipping labels or arrangements.
- Refund Process: Once we receive the returned product and verify the issue, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow [insert number] business days for the refund to be reflected in your account, depending on your bank or payment processor.
- Non-Refundable Items: Certain products may not be eligible for refunds, including:
- Products that have been used, altered, or damaged after receipt.
- Custom-made or personalized products.
- Products purchased during clearance or promotional sales.
- Shipping Costs: Shipping costs associated with the original purchase are non-refundable, unless the return is due to our error or a defective product. You will be responsible for any return shipping costs unless otherwise specified.
- Exchanges: If you prefer to exchange the product for a different item, please contact us to discuss exchange options. Additional charges may apply depending on the nature of the exchange.
- Cancellation of Orders: Orders may be cancelled and refunded in full if the cancellation request is made before the product is shipped. Once the product has been shipped, our standard refund policy will apply.
- Contact Us: If you have any questions or concerns about our refund policy, please contact our customer service team at [insert contact information].
By making a purchase from Art and Molds Limited, you agree to abide by this refund policy. We reserve the right to update or modify this policy at any time without prior notice.
Last updated: [14-05-2024]
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